24hour notice is to be given for any cancelation, as we have a waiting list of clients that would like to come in. If this notice is not able to be given then client must call us to cancel.
All cancelations and No Shows are charged full price of the treatment that was booked.
We at Kleefeld Massage & Wellness strive to help all our clientele to the best of our ability.
At Kleefeld Massage & Wellness we have a Zero tolerance policy. We will not tolerate any verbal or physical abuse towards any of our staff here. If you have a concern or are not happy with something we are more than willing to discuss it calmly and work to finding a solution
Thank you for your corporation in this matter
We will direct bill to as many insurance companies as we can to help out clients.
If the insurance company decides not to pay or the plan is maxed out, then it is the clients responsibility to pay the outstanding amount.
Therapy rooms, bathrooms and all surfaces are cleaned between each client's appointment. We clean with an alcohol based sanitizer of 70%.
We want to be able to help everyone through this difficult time.
If you have any questions or concerns contact us.